To learn more about assertive communication, read our “ Learn to Communicate Assertively at Work” (Handout). Notice your tone of voice, how loud you are, and your body language. Remain calm and avoid problems that may escalate the conflict such as arguing, name calling, or cursing. Stay calmīe sure to stay focused on the objective rather than the emotional aspects of the conflict. Is it about the other person? Is there something else going on? Once you understand your feelings, it’s easier to work through the conflict. Take a few minutes to think about what’s bothering you. Here are some steps you can take if you have a conflict with a coworker: Take a step back Improved communication and listening skills.In the end, you may find you’re more productive and happier in your workplace. When you work through conflicts, you can identify common goals and end up with closer working relationships. The way you handle the conflict can help you in your career. After all, you’re going to have different ideas from time to time. It’s normal to disagree with your coworkers sometimes. VA Software Documentation Library (VDL)Ĭonflict occurs in all areas of life, including the workplace.Clinical Trainees (Academic Affiliations).War Related Illness & Injury Study Center.Additional Employment Resources for Veterans.Employee Assistance Program (EAP) Providers.Supporting Veterans' Transition to Civilian Work.Supporting Your Employees in the Reserve & Guard.
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